Advice appreciated
I am testing V9 catalog, having successfully imported via snapshot my V6 webshop.
I have looked through the forum and read all relevant posts I found.
All appears to run OK, ordering via SSL, card or Paypal.
BUT - no customer confirmation email is received - nor the "you have received an order since your last download" email
The only email received is the "send receipt email copies to.." email
The corrrect boxes are ticked in "Ordering Options"
Network Setup Test works well, and sends the confirmatory email.
I have refreshed the site - and have tried a new cgi-bin, and different script number - but with no success
- and I have ensured that the "Done" button is clicked at the end of an order transaction
Tips appreciated
David
I am testing V9 catalog, having successfully imported via snapshot my V6 webshop.
I have looked through the forum and read all relevant posts I found.
All appears to run OK, ordering via SSL, card or Paypal.
BUT - no customer confirmation email is received - nor the "you have received an order since your last download" email
The only email received is the "send receipt email copies to.." email
The corrrect boxes are ticked in "Ordering Options"
Network Setup Test works well, and sends the confirmatory email.
I have refreshed the site - and have tried a new cgi-bin, and different script number - but with no success
- and I have ensured that the "Done" button is clicked at the end of an order transaction
Tips appreciated
David
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