1and1 cgi problems - 500 internal error on all cgi calls

[Sean Williams]

Cheap at half the price

[Darren B]

I am absolutely convinced that website underachievement is at least 90% because the site owner is holding it back.

And this is something i battle with regulary even as a GM i still meet reluctance, although it is very little and the MD is always open to ideas and suggestions but sometimes the odd thing is a hurdle that takes some jumping

[chris ashdown]

2 years ago I'd have said you was an old fuddy duddy stuck in his thoughts, .

OLLLLLD FUUUUUDY DUUDDDDY yooou yooou young whipersnapper you, I will prove how old I am

Whatever!!

How that for being modern

[TraceyHand]

OLLLLLD FUUUUUDY DUUDDDDY yooou yooou young whipersnapper you, I will prove how old I am

Whatever!!

How that for being modern

Not good enough, Chris.
you have to be able to spell it wrongly too

Woteva!!

[Darren B]

Not good enough, Chris.
you have to be able to spell it wrongly too

Woteva!!

Ah the preachings of our very own essex girl "Tracey"

[TraceyHand]

Ah the preachings of our very own essex girl "Tracey"

yeh right!
Just because that's how you spell it anyway

[gcamley]

A recent server upgrade applied at 1and1 resulted in all hosted Actinic sites failing while running any Perl script.

1and1 have rolled back the upgrade to allow Actinic sites to continue to work.

Actinic and 1and1 are currently investigating what part of the upgrade caused the sites to fail.

[Mike Hughes]

Hi Gordon,

I assume this is just a little update on what happened and what steps are being taken to investigate the cause?

it just seems a little odd to see a brief statement four weeks after the last post on the topic.

Mike

[Benjamin Dyer]

Hi Gordon,

I assume this is just a little update on what happened and what steps are being taken to investigate the cause?

it just seems a little odd to see a brief statement four weeks after the last post on the topic.

Mike

Hi Mike,

1&1 are intending to upgrade their servers in the near future, this time though they have decided to tell us about it.

While it looks like a problem with the perl module they are choosing to use we are currently investigating and trying to decipher exactly what went wrong with their servers last time. As this is all retrospective its a little tricky.

There are a lot of Actinic users on these boxes so I am keen to be proactive. Once we know more we will post details, but as we are dealing with a third party there is an added level of complexity.

Ben

[Mike Hughes]

Ah.

I guess I'm not surprised they'll want to continue with an upgrade. I know 1and1 use their own management system but I assume the perl upgrade is a standard module.

If it's taking time to find the problem then it suggests a test server with the same module doesn't show the same problem. Or am I jumping to conclusions here?

Mike

[Duncan Rounding]

It's a bit concerning if a standard upgrade module could potentially break Actinic. Is the back compatibility perl not very good?

[cbarling]

As far as we are aware it was caused by a bug in the particular version of Perl that they deployed.

Chris

[Paul Bulpit]

I have three sites on a 1&1 Dedicated Server, one of them went down at about 13.00GMT (2pm BST) - anyone experiencing problems today or is it just me?

Please could olderscot Mike explain how to query the server?

Paul

[Mike Hughes]

My sites seem to be OK.

It's a bit odd that it's just affecting one site on a dedicated server. Your best bet might be to try a refresh.

Please could olderscot Mike explain how to query the server?

I'm not sure what you're asking here. Can you remind me? I seem to be forgetting lots of things these days. I've already messed up one answer today.

Mike

[skinnybloke]

I have sites on 2 fully managed servers - all are fine.