HI. We are just having the hosting enabled for Actinic. We are having to have the hosting set as a seprate account under linux as the site is on a windows server, ie the hosting company vi.net suggested:
You purchase additional webspace to host the part of the website that will need to be run on a Linux server. We could for example create a new webspace for i.e shop.asptrading.co.uk which would be used for the Actinic shop and you could intlerlink your website and keep www.asptrading.co.uk for other material and sections on your website.
SO that is no problem, what I need to know is that what info do we need to request from the hosting company. As we made a little booby in terms of speaking to the hosting company a while back they said they are able to have actinic on their servers and all that. However we purchased actinic direct from actinic and only just been told from the hosting company:
It also appears that you purchased Actinic outside of VI. Please note that we can setup the Linux space but do not support any issues relating to Actinic.
so is it an ok procedure to set it up form the wizard in actinic for the network connection etc? I am fairly in the know with ftp, file permissions etc.. Just hope the host company can help us along the way and not totally shut us off as we did not know we had to purchase from them instead of direct from actinic.
Looking forward to anyones response on the setup..
Thanx...
You purchase additional webspace to host the part of the website that will need to be run on a Linux server. We could for example create a new webspace for i.e shop.asptrading.co.uk which would be used for the Actinic shop and you could intlerlink your website and keep www.asptrading.co.uk for other material and sections on your website.
SO that is no problem, what I need to know is that what info do we need to request from the hosting company. As we made a little booby in terms of speaking to the hosting company a while back they said they are able to have actinic on their servers and all that. However we purchased actinic direct from actinic and only just been told from the hosting company:
It also appears that you purchased Actinic outside of VI. Please note that we can setup the Linux space but do not support any issues relating to Actinic.
so is it an ok procedure to set it up form the wizard in actinic for the network connection etc? I am fairly in the know with ftp, file permissions etc.. Just hope the host company can help us along the way and not totally shut us off as we did not know we had to purchase from them instead of direct from actinic.
Looking forward to anyones response on the setup..
Thanx...
Comment