CLARA maintenance

[TraceyHand]

i hope you are doing an upload at the mo, coz your index.html page aint there right now, other pages are there

ditto that

[skinnybloke]

Hi - one of my clients has a problem uploading. Having spoken to Claranet they have introduced a cap on the website space. Previously there were limits of 100Mb which was never enforced. They have this week starting enforcing these limits but as far as I know this has not been communicated. Therefore when your upload of an Actinic site fails part of the way through it leaves you without a working site.

To resolve this you either pay them and extra £100 per annum to increase to 200MB or £400 per annum to increase to 500Mb - or move to another ISP!!!

Is this the most expensive disk space in the world!!!

[TraceyHand]

there are plenty of other, more competitive, hosts around!!

[george]

Thats what happened to us, went over our limit so looks like they snaffled the index.html file.

I'm sure we wont be the last on here to be affected though.

[jont]

They just got me

They installed new monitoring software last night to spot when limit hit to blitz the homepage. Gar. Nice to have a warning email about this to allow time to check, delete, upgrade etc

[george]

Do you know the control panel has been moved/updated too Jonty?

[jont]

I saw that the other week - too many colours for my liking - I am still on XP classic mode

[jont]

Additional Disk Allowance

The routine CLARA has in place appears to only check the index.N file for the www folder ... if you don't use the index but use the shop index (acatalog/index.html) you can .htaccess the index.html to acatalog/index.html and get unlimited storage still

Not that I would advocate this kind of action to get free space.

[fleetwood]

or move to another ISP!!!

as an ex-clara guy - listen to the advice given!

I remained loyal for way too long on the feeling I had that they were more professional than many others.

I'll plug it for you one more time guys - 1&1 Business Pro is cheaper, just as reliable, and knocks claras space and upload limits for six.

[skinnybloke]

Hi Martin - I have a managed server with 1and1 and host some of my clients on there. I would like to host the one site my client has on Claranet on that server but am unable to as 1and1 will not let me register the domain with them. The domain name is www.porscheshop.co.uk. this is due to legal issues that 1and1 had with Porsche several years ago - therefore you cannot register a domain name including the word Porsche with 1and1.

Just to let you know, Claranet have temporarily lifted the web space cap whilst they re-think their strategy - they had so many complaints and threats of people going to go to the press they had no other choice.

[fleetwood]

Hi David

Good to hear that public pressure can have some effect!

[george]

they had so many complaints and threats of people going to go to the press they had no other choice.

No mention of a baseball bat then? Phew. *wipes brow*

[skinnybloke]

I'm pleased to say that my baseball bat, purchased in Boston back in 1990, still remains unused, but in a state of readyness, under my bed.

[george]

Jont/Martin did you get my emails?

(no need to reply on here just send me an email and I'll delete this post later)

[jont]

Yes - choosing to ignore you

I upgraded the package with CLARA as did not want any down time and have been putting off for a while the upgrade to get the additional features.