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    New patch out today?

    Read from :
    https://www.sellerdeck.co.uk/practic...-preparations/

    I haven't watched the video... audio broken on my work PC :I

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    #2
    We are just finishing off a few final bug fixes with the aim of releasing it this afternoon.

    Thanks,
    Josh
    Josh Barling
    CEO | Sellerdeck Ltd

    josh.barling@sellerdeck.com

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      #3
      The patch is now available - https://community.sellerdeck.com/for...-patch-release

      Thanks, Josh
      Josh Barling
      CEO | Sellerdeck Ltd

      josh.barling@sellerdeck.com

      Comment


        #4
        I believe there is a bug affecting the new EU invoice which I have reported here.

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          #5
          We are experiencing a different problem with the patches and the behaviour is the same on both 16.07 & 18.05.
          We cannot print out either the EU Packing list or EU Invoice. The system hangs for around 20-40 seconds and then brings up "Error detected by database DLL.". We can print both normal Invoice & packing list with no problem.
          Our site was imported on to both versions from a 16.05 based snapshot.

          However if we license a new site with the demo preloaded both types of invoices and orders work (EU & Normal).
          Fix as suggested in other posts over the DLL Error has been done and it makes no difference.

          Comment


            #6
            Can you still print out the standard invoice and packing lists?
            Elysium:Online - Official Accredited SellerDeck Partner
            SellerDeck Design, Build, Hosting & Promotion
            Based in rural Northants

            Comment


              #7
              Yes we can print out the standard invoice and packing lists with no problem.
              The EU ones hang the system for approx 20-40 seconds and then the DLL error comes up.
              We run Multiusers and they all get the same error, although a user going into the site trying to print any EU reports will hang for up to 4 minutes before the DLL Error appears.

              If we license a new site with just the standard data that sellerdeck provides it will print all types (EU & Standard). So something that exists in our database must be causing this problem when the snapshot is imported.

              Comment


                #8
                You're not the only one suffering from this - I think that Sellerdeck have some urgent work to do on Monday morning
                Elysium:Online - Official Accredited SellerDeck Partner
                SellerDeck Design, Build, Hosting & Promotion
                Based in rural Northants

                Comment


                  #9
                  We will raise a support ticket tomorrow for both 16 & 18 versions. We also have a secondary site based on the main site that works with the invoices_EU.rpt but the packing list report is a no go

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