slow invoice printing & slow email sending

[Fairyglass]

I've timed our invoices and delivery notes and in fact it's more like 10 seconds per print. The delay applies if we reprint, so it's not just the first copy.

[TraceyHand]

I have the same
'Completing' multiple orders takes an age because of the delays (although at least I can wander off and do something else!) but even when I (re)print an invoice on its own, it takes approx 8+ seconds to actually start printing.

[Cheeky Monkey]

Still Slow

We have tax point switched off and invoice numbering switched off. The time to print an invoice is still 9 seconds.

Even an invoice reprint is exactly the same, 9 seconds.

Data reports & packing lists are less than 2 seconds.

[purple]

Has anyone spoken to actinic support about this and did you get a reply?

[TraceyG]

Hi,

I have brought this to the attention of the development team and it has been marked to be investigated to see if we can improve the invoice printing process.

[pinkequine]

Slow Printing Update

Hi

We were using an HP Officejet 3 in 1 printer and invoice printing was always slow with Actinic.

However have just changed to a Canon Laserjet Printer which is just a printer and has no other functions and the printing time is very quick.

So.. perhaps its just the printer software/drivers and nothing to do with Actinic.

[Fairyglass]

Morning- we use a Canon laser for the delivery notes (Jan's paper) and a Canon inkjet for invoices (plain paper). Both are slow, as previously mentioned. Printing several invoices or del. notes together as a batch speeds things up- the print job is slow to start but there's no delay between pages.

[Golf Tee Warehouse]

Any news on improvements to the printing speed issue.
We have today gone live with our V9 site and the invoice printing takes 8-10 seconds compared with 1-3 seconds on V7.

emails are also much slower.

[brucet]

Sorry Darren, nothing specific to report yet but we are actively looking at areas of performance that need improvement, and this is one that's on the list. I can't make any promises about a timescale, though.