pasting sections slow

[johngwms]

It really shouldn't be necessary to fiddle with the program to get acceptable performance.

Why wasn't this basic problem resolved BEFORE the product was released?

Dreamweaver is able to keep track to file dependencies etc whenever files are deleted across its complete database without slowing down the user. If v9 requires a whole bunch of file checking to be performed each time a file is modified then maybe the program should be restructured so that much of this checking takes place once, not each time change is made.

I have found that the length of time one has to wait seems in part to be related to the number of products there are in the section or the number of sub-sections there are in a section. This implies that a lot of checking is required with a group of products or sub sections each time an edit is made.

If the development guys look at this thread then it would be nice if they could acknowledge the problem so we may be able to see some light at the end of the tunnel. I cannot afford to be kept waiting by 9.03. I am trying to run a business.

Right now, I am really fed up with v9.03.

[wesleythorne]

well i dont use page preview, and it is slow to move products.
This needs to be addresses in the next maitience release as a top priority.
sorry bout my poor speling

[RuralWeb]

I would advise people to read the thread m the subject from when v9 was released as it's exactly the same as this one.

The problem stems from that it looks like v9 keeps the page preview running in the background and it cannot be turned off unlike v8.

[Outdoor World D]

yeah ive just taken my preview off and its instantaneous now and much quicker to use

thanks mal

[TraceyG]

Hi,

If preview is causing things to be slow then it could be down to some custom code you have in your design, especially if it looking somewhere on the interenet for a file, such as a javascript file - this knowledge base article should help with that.

However, if you are experiencing generally slow performance then we would be interested in taking a look at your snapshots to see if we can find a reason for it. So please upload snapshots somewhere and send me a link to download them and let me know in the email which area is causing performance problems for you. My email address is tgsupport [at] actinic [dot] co [dot] uk.

[wesleythorne]

hi Tracey, I have emailed you details of our snapshot location, if you could let me know when you have received it.
Kind Regards
wes

[TraceyG]

Thanks Wesley, I've just responded to your email.

[Mike Hughes]

Tracey, I'm sending you a snapshot. From what I see it's not actually the preview that's slowing things down, all that's happening is that with preview enabled the trigger for whatever is causing the delay changes.

Here's an example that I can repeat every time:

=> Change the Description text in a section then click elsewhere in Actinic:

With Page Preview Off:

- Change the section text then click on another section: No Delay
- Change the section text then click on a product in a section: Actinic freezes for 15 seconds.

With Page Preview On:

- Change the section text then click on another section: Actinic freezes for 15 Seconds.
- Change the section text then click on a product in a section: Actinic freezes for 15 seconds.

What I'm seeing is that the page preview makes no real difference to the time actinic freezes for. All it does with Page Preview Off is prevent Actinic from freezing when you click between sections after a section change. As soon as you move the focus to a product it still freezes for the same amount of time.

This, to me, suggests that it's not the page drawing running in the background at all but something very different*.

Mike

Edit:

*Mind you, if it's as Malc posted above that the page preview is running whether the preview window is active or not then that's probably the problem. At least that should be easily fixed though.

Edit 2:

Hmmm. So if it is the page preview running in the background, then it's behaving itself when the focus is on the sections but is misbehaving when the focus / activity involves a product. An area for Actinic to look at ?

Edit 3:

One more observation.

Making a change at the product level, even with Page Preview enabled, is applied and displayed in the preview panel without undue delay. It only seems to be changes at the section level that cause the freezing (once triggered). Unless the page preview is generating a full website preview on a change at the section level, then I find it hard to believe the problem is with the page preview.

[TraceyHand]

I agree with Mike.
I'm currently re-doing a site, putting products (currently existing elsewhere in the catalogue) into single product sections and it's excrutiatingly slow when I click from a newly created section (or renamed/editted somehow) to the product I want to drag into it.
It's slowing me down enormously and is hugely frustrating.
Snapshot and details available, if interested

[dave_finlayson]

Ditto, horribly slow in the same areas as Tracey/Mike.

Snapshot also available if interested!

[AnnaHamilton]

I'll add my 2p to this, I'm also getting a 10-15 second 'freeze' every time I cut and paste a product into a different section. Turning off Page Preview and the Design Tab has made no difference.

It's making the program unusable to be honest, I wont be upgrading to V9 until I can actually apply changes as fast as I can in V7.

edit - also just tried using the knowledge base article to mask some javascript but it made no difference to the freezing - did cause Actinic to crash when I went from the Design to the Maintenance tab though

[RuralWeb]

The problem stems from that it looks like v9 keeps the page preview running in the background and it cannot be turned off unlike v8

As I said it "looks like" page preview is causing the problem but V9 seems to have something always running in the background but who knows what?? - I suspect that even though the preview is off it is still running

[leehack]

Google bloody Analytics is my wild and completely unbacked up guess.

[RuralWeb]

Google bloody Analytics is my wild and completely unbacked up guess

Could well be as Ive seen it do some odd things

[Duncan Rounding]

Add a block for IsPreviewMode == FALSE around the code and see if it helps.