pasting sections slow

[Rich Brady]

Doesn't seem to have made a difference for me... Shame

[RuralWeb]

Having said all this - my preview is running and I dont have a problem moving stuff about. The only difference between when I first posted about it (when V9 was in beta) is I have a new wiz bang PC so it may be PC spec related in part as well?????

[leehack]

I never get this either, people need to get rid of their Commodore 64's FFS.

[Mike Hughes]

I was wondering about this. I first remember this problem when I started working on my updated site in V9, but the trouble is that I also had to move to a newer, but less well spec'd, backup PC at about the same time. I have a bit of a suspicion that the older PC didn't have this problem but I'm not sure that it wasn't just because I was using V8.

I've thought about what drivers, etc might be different but couldn't think of anything to try and change so left everything as it is.

Mike

[Rich Brady]

I never get this either, people need to get rid of their Commodore 64's FFS.

Look, no one ever told me my ZX Spectrum wasn't up to scratch... I stick the tape in wait 45m mins, looking at the psychedelic screen, and the f***king thing crashes. Support don't have a clue what's the matter!

[RuralWeb]

V9 is definately more resource hungry for whatever reason so running it on a poor spec PC will have an effect. In alpha testing I remember running V9 on an old XP machine and it was dog slow.

[leehack]

Those psycho colours used to hypnotise you so that when the thing crashed right towards the end, you wasn't bothered and just started it again.

I remember on the Commodore 64 with a golf game, betting my mate Ł100 that I could do one single full round of golf and on each hole I would score at least 1 under par within a 24 hour period (18 under par miniumum). He took the challenge (idiot) as he had never seen anything better than 7-8 under par and I duly met the challenge in 4 hours.

What he failed to understand was that on any given round if you had a crap hole, you just rewound the tape by 3 numbers on the counter and it let you play that hole again. It took 4 hours to do, but at Ł25 per hour it was not to be sniffed at.

I must tell him actually as he still doesn't know lol.

[Mike Hughes]

Looking back at a previous thread I had running when V8 first came out, I suspect that whatever Actinic fixed in 8.5.3 they broke again in V9. This Whole discussion sounds very familiar to the one in Oct 2006..

There seems to be another aspect to feed back into the mix. If I create a new section, the window asking for the name appears immediately, I can enter a name and then as soon as I hit enter, actinic locks up for 1 minute 20 seconds. If I select another section, then go back to new one and hit 'delete' actinic again locks up for 1 minute 20 seconds before coming back and displaying 'this section has been deleted' in the preview. Then purging deleted content is immediate. As you can tell this is with previewing enabled.

If I switch off the preview window, things are different. I can create the section instantly and delete it instantly, but then doing a purge/content takes the 1 minute 20 seconds before actinic comes back to life again.

This to me suggests that there's a problem with the database access as I assume actinic accesses the database during the creation and deletion of a section when preview is enabled, but only does so during the purge process when previewing is disabled. If it's not the database access then there should be a good clue here as to what it is that's really slowing things up.

I wanted to make sure there was nothing else slowing up the database access, (even though my V6 has none of this problem) and so have repeated the test with both AVG and Microsoft defender switched off. This made no difference.

Hopefully this gives you another avenue to consider when trying to identify the problem. It should also help everyone to understand why I don't consider V8 to be usable at the moment.

http://community.actinic.com/showpos...2&postcount=20

None of this was a problem in 8.5.3 so Actinic clearly fixed it by then but then broke it again in V9.

Mike

[Mike Hughes]

The strange thing is that whatever Actinic is doing during the frozen time it doesn't appear to be writing to the database. I've just re-run some of the SQL tracing tests I ran when V8 first came out with some interesting results:

SQL tracing results when opening Actinic:

V6.1.5: 26,000 SQL statements
V8.0.2: 1,386,000 SLQ statements
V8.5.3: 73,000 SQL Statements (definitely something fixed here)
V9.0.3: 671,000 SQL Statements (hmmmm - Not so good)

I did try logging SQL during the section text change test I ran above, but it looks as if no SQL is being on the database during the frozen period (or at least to the database on the hard drive, there might be on the copy in memory).

So it looks to me like something other than HD database activity. There must be some bad code being executed somewhere when this happens. Why it only causes a problem on some systems is a bit of a mystery but it's very similar to the problem Actinic fixed in 8.5.3 so they should know what's causing it.

Mike

PS. The sheer quantity of SQL statments that V9 is making is a bit of a worry again but Actinic should also know what's causing that and presumably are fixing it in their performance improvements. A 20x improvement in V8.5.3 over V8.0.2 is quite significant.

x Fingers crossed for V9.0.4

[TraceyG]

Thanks Mike. I've passed your comments to the development team in case it helps.

[Mike Hughes]

To come back to this as there still seems to be a problem here that needs fixing.

I've just installed V9 on a nice new 2.8Ghz Core 2 duo PC, 4GB fast RAM and shiny hard disk with 16MB cache just in case this is a hardware issue. This does reduce the 'Freezing' time down from 15 to maybe 5 seconds but it's still too long. All the symptoms are the same and this is pretty poor on a cpu that's rated at 20,000 Mips.

This is on Vista, my previous results are on XP, so it doesn't appear to be OS related either.

I've double checked external file references and commented out one I found without it making any difference.

Any comments from Actinic on this?

Mike

[wesleythorne]

can this issue be fixed before new additions please, we are trying to add/move several sections and sub sections and create new products and it takes for ever to do a single thing, this is costing us a lot of time.
wesley

[grantglendinnin]

can this issue be fixed before new additions please, we are trying to add/move several sections and sub sections and create new products and it takes for ever to do a single thing, this is costing us a lot of time.
wesley

I'll second that, no doubt about it. Unfortunately our pleas will fall on deaf ears: Fact.

[wesleythorne]

another bug with sections.
Using multi user if another user is loged on on second pc actinic will not drag and drop a section with sub sections at all, this makes design changes imposable when using multi user.
Actinic this really should be addressed as it is a major headache.
and by the way i am waiting for actinic to Finnish moving a section as I type, the time lost moving sections is just crazy, this was never an issue with previous versions
still waiting
and waiting
waiting
that reminds me, i am still waiting for actinic support, cough, to call me back on an issue with its payment provider service, refunding a transaction is giving me an incorrect key issue despite keys being correct, guess i shall have to call support again
sections now moved so back to work

[Classix]

I'm rolling back to 8.5.3

I'm going to write a post on this purely coz i've never had a moan about Actinic yet! lol.

Been using v8.5.3 quite happily, but we all have to upgrade sometime or another. v8 seems to work fine and do everything i ask of it, but when i started developing our v9 site the performance issues are clearly visible straight away. sluggish, pausing, freezing and generally not doing what it should be doing.

We recently upgraded our system to a
- 2.4 quad core intel q6700
- 4gb ram
- xp pro [sp3]
- and everything else you'd expect from a pc @ that spec.

I'm going to abandon developing our sitre in v9 and stick with v8.5.3 which seems to be doing the trick untill Actinic bring out a respectable version of v9!

It's deffinatly not spec or os related, it has to be a software related issue