Uploading Digital Download Files Is Stealing My Life!

[Jono]

Have been having a problem where Actinic tries to reload all our Digital Download files - even though they haven't changed.

Support suggested checking time and dates were same on local machine and server - and yes local machine seemed to have jumped ahead into May. So reset that back to the right date and time (and same as server) but it still wants to reload the entire lot (over 3 gigs of them.)

Problem we have now is that we only seem to be able to upload in 30 mins or so intervals before we get the dreaded "the connection with the server was reset". This may be to do with the set "timeout" on the server - I'm trying to find out from Fasthosts if there is a timeout limit set? Basically I presume that if there is a pause in the file being uploaded for whatever reason then Fasthosts (our server) might close the connection because of inactivity?

Actinic support also suggested that mole-end.biz might have a plugin that would keep the uploading going - i.e ignore the error message and try again. (automatically). When you're trying to upload 3 gigs of digital download files it can get pretty tiresome having to reset the thing every 30 mins. You feel your life slipping away!

Any suggestion most welcome!

Jono
www.yopo.co.uk

[webyourbusiness]

Are you using advanced ftp settings?

Make sure:

1. you are using passive ftp
2. you have enhanced ftp on
3. you upload during the quiet part of the day (if there is one)...

Actinic really needs a way for people to override ftp settings for larger sections of files... wishlist anyone?

[cdicken]

wishlist anyone?

This feature will be added to a future release of the software. Hopefully sooner rather than later as I've done plenty of early morning uploading vigils in my time...

[pinbrook]

what actinic needs is a web refresh without images.

[Jan]

Actinic support also suggested that mole-end.biz might have a plugin that would keep the uploading going - i.e ignore the error message and try again. (automatically). When you're trying to upload 3 gigs of digital download files it can get pretty tiresome having to reset the thing every 30 mins. You feel your life slipping away!
Did you try our product? It should have worked for you, it is the automation mole and has a 30 day free trial so wouldn't have cost you anything to sort out your problem. It is at the URL below :

http://www.actinicplugins.co.uk/acat...utomation.html

Regards,

[BPJSURF]

what actinic needs is a web refresh without images.

That gets my vote! why not change the upload to allow a user to select what needs to be loaded: scripts, images, product catalog, brochure pages.

and if tinkering with that makes sense why not fix the God awful "FAILED on Merge Request" problem that seems to be a never ending problem with uploads.

[omulcock]

what actinic needs is a web refresh without images.

I'll buy that one as well.

[irishactinic]

cool

Cool site - i love the play and stop buttons that let you hear the music - how is that done, are they embedded flash buttons?

Andy