Copy and Paste Products causes Actinic to hang

[Just_The_B]

Apologies

I'm really sorry, it came up on a search I did for "product" "crash" "v8".
My mistake.
Danny.

[Duncan Rounding]

Can you restore from a previous snapshot as this is probably caused by some recent change you've made.

[Just_The_B]

I can, I have to uninstall, then reinstall actinic, then import an old snapshot.

But as soon as I try to make any change to my catalog, i.e. right-click > "New Section|Sub-Section|Product" I either get a C++ runtime error and Actinic closes down and needs un/reinstalling.

Or, it works briefly and then next time I try to export a snapshot, crash!

I zipped the catalog file and sent to Actinic Support, they compacted and repaired it with no success!

Basically at a loss! By the way, many thanks for the quick responses!

[Duncan Rounding]

If it came back from support and they siad it worked for them thne it must be due to your installation.

What specfic version are you running and what OS?

[Just_The_B]

No, actually they said it didn't work for them but try it anyway!
And they also they were unable to generate a snapshot from the database I sent!

Is Actinic always this frustrating? I'm new to it, but it seems like a nightmare!

[Ben]

Hello Danny, I understand this is now fixed. Is that correct?