Actinic Payments first review

[guccij]

as i can only see a Full Name field within Actinic?

In v9 you can choose from First/Last or Full.

[Ginnys Attic]

In v9 you can choose from First/Last or Full.

So there is, I found it under business setting > Ordering thanks for pointing that out.

[malbro]

All developments involve a series of compromises. In this particular case, there was a time pressure because of the pressure being put on merchants to comply with PCI DSS. It meant that less of the requirements could be delivered in the time than we might have liked. However, we are planning further developments.

So if there is such a time pressure why has the launch been put off from Mid April to Mid May (see the recent change on the http://www.actinic.co.uk/services/actinic-payments.htm page). I thought the deadline was today 30th April.

Also can we expect an upgrade to 8.5.3 or will it just be V9 from now on.

[TraceyHand]

Also can we expect an upgrade to 8.5.3

there'd better be one!
Hopefully, we'll see the same level of fixes put into 8.5.4 as in 9.0.2 for Actinic Payments but, as ever, we'll have to wait and see, I suppose.

[Darren B]

I see no reason why but you just never know these days, i also notice that there is no feed back from actinic regards the comments made after the initital response, i guess they are busy putting it right

Im still convinced someone at actinic towers turned the server off at the weekend because of the comments

[cdicken]

We're releasing a new PSPSetup.exe file for 8.5.3 and also a 9.0.2 which will sort out this incorrect error message issue with Firefox (interestingly, my internet banking has just stopped working with Firefox as well, so there are obviously some fun and games to had in this area with different browsers.)

Anyway - those will both be made available very shortly.

(and can check back in this thread for responses from Chris B and myself to the comments in the thread - they've got a bit buried, but they are there)

[TraceyHand]

We're releasing a new PSPSetup.exe file for 8.5.3 and also a 9.0.2 which will sort out this incorrect error message issue with Firefox (interestingly, my internet banking has just stopped working with Firefox as well, so there are obviously some fun and games to had in this area with different browsers.)

Anyway - those will both be made available very shortly.

glad to hear it.
I'm getting seriously p***ed off with Protx at the minute as almost 1 in 5 customers are having to try multiple times just to GET from Actinic to Protx and it's resulting in my PSP Pending folder getting junked up with large numbers of duplicate orders (thank goodness for being able to switch the psp pending stock control off in 8.5.3!)

There may be areas of AP's interface I'm not happy with but I'm willing to take the chance if it reduces the dropout rate I'm getting because of this (although I am going to run it alongside Protx for now)

[Darren B]

We're releasing a new PSPSetup.exe file for 8.5.3 and also a 9.0.2 which will sort out this incorrect error message issue with Firefox (interestingly, my internet banking has just stopped working with Firefox as well, so there are obviously some fun and games to had in this area with different browsers.)

Anyway - those will both be made available very shortly.

(and can check back in this thread for responses from Chris B and myself to the comments in the thread - they've got a bit buried, but they are there)

thanks Chris, so is there a 9.0.2 release comming then a psp fix after it has been released, or is this all in the the 9.0.2 release.

also regards actinics replies, i was being a bit tongue in cheek, but that said, some of us dont understand the restriction on using there images on the secure server? What security risk? surely this all depends on how you guys manage it, im not saying open it up completely.

I would love to see a payment page customised, if anyone has managed it

d

[cdicken]

I would love to see a payment page customised, if anyone has managed it

Actually the default Actinic Payments design is technically a customised design that was created by supplying a new stylesheet and some new images. The default design that came with the PSP was bright shocking pink. Seriously - you needed sunglasses. Although the current default design isn't chock full of whizzy translucent effects and rounded corners, at least it doesn't make you vomit on your legs. It's also very easy to customise.

[cdicken]

thanks Chris, so is there a 9.0.2 release comming then a psp fix after it has been released, or is this all in the the 9.0.2 release.

9.0.2 should be out on beta tomorrow and includes just a small range of significant fixes, together with all the latest fixes to make Actinic Payments work perfectly with Firefox.

There are no layout or script differences between 9.0.1 and 9.0.2 so it's very simple upgrade.

[RuralWeb]

It's also very easy to customise.

So does that mean that it will be available to customise with out having to host images on ssl as mentioned earlier? ie can people easily get thier own logo and business name on there as a minimum

[TraceyHand]

Chris,
I assume the PSPSetup.exe for 8.5.3 won't be far behind the 9.0.2 beta?

Also, you mentioned there's a Customisation Guide.
How do we get hold of one of those as it's never been mentioned to me? (IMO, it should have been)

[cdicken]

So does that mean that it will be available to customise with out having to host images on ssl as mentioned earlier? ie can people easily get thier own logo and business name on there as a minimum

The merchant's company name will appear correctly in Actinic Payments when it's released. With regards to images and logos etc. short term they will need to be hosted on a server with an SSL certificate. This is, of course, an extra service you can offer to your clients. Medium term, we are coming up with some sort of solution for this.

Tracey - the CSS customisation guide is attached. Hope you find it useful. As I say, it will be in the knowledge base and the Advanced User Guide when Actinic Payments goes live.

[cdicken]

I assume the PSPSetup.exe for 8.5.3 won't be far behind the 9.0.2 beta?

They should be around the same time. I want to make sure this company name issue is sorted out first though.

[pinbrook]

The merchant's company name will appear correctly in Actinic Payments when it's released. With regards to images and logos etc. short term they will need to be hosted on a server with an SSL certificate. This is, of course, an extra service you can offer to your clients. Medium term, we are coming up with some sort of solution for this.

is there any reason why this can't be offered as a freebie from actinic to those peeps who are upgrading from actinic shared SSL to AP.

These peeps should already have ssl available to them