Actinic Cover Renewal

[Jan]

Actuallly that's not the case, both of the events I was invited to were for top community posters, I just about got in to be honest. A couple were development days and the other was a place on the V8 design course.

Regards,

[Jan]

But do Ann Summers parties count?

You know what George, I've never been invited to one of those :-( ;-)

Regards,

[Sean Williams]

In the 5 years i have called support 3 times, and they have ermmm not been the best is all i will say. Well in my opinion anyway

In my experience, support isn't worth the cost as I rarely get the correct answer from there, either by phone or email, even for easy stuff which when I do find the answer (on the forum, of course) is clearly basic stuff.

I did have an issue a while ago and since I was paying I persevered - it took over six weeks to get the correct help and then only after contacting the MD in disgust!

Pity they can't clone Chris D and have a few of those running support.

On the other hand, coupled with the software updates, it's just about viable.

I certainly would not have renewed without the loyalty discount.

[TraceyHand]

On the other hand, coupled with the software updates, it's just about viable.

I certainly would not have renewed without the loyalty discount.

I think these 2 things are most people's reasons for renewing, tbh

[Darren B]

Actuallly that's not the case, both of the events I was invited to were for top community posters,

Hi Jan sorry i was not having a dig

I think these 2 things are most people's reasons for renewing, tbh

I could not agree more

D

[Darren B]

Ooooh Just spoken to actinic sales and have been informed the discount only started last year, so my previous 5 years can not be back dated.

I have requested that maybe Bruce or Chris post something on here to clarify when it started.

Oh well so im stuck with my 1 year discount - That remind me they still have my money for the course i had to delay - and i have had no cll backs with new dates? bugger another call

D

[george]

Check back old threads fella, I think it started the year before last. Possibly a big one (no pun) started by ComicBloke (Fleetwood) actually.

[Darren B]

Thanks G

Hmmm could be interesting then

D

[fleetwood]

Yuupers - G is right.
Our last renewal was at 30% so if you think you've had 3 or more years conseq renewals, I'd get on to them

[Darren B]

OK on the phone now - AGAIN!!!!

[Darren B]

Hmmmmm left a message some 2 hours ago and no call back ? lets try again - you never know someone might answer the phone

D

[Darren B]

OK spoke to a really nice guy called Andy, all sorted going to send me a new invoice. There is a little concession for older (as length of time with actinic before you say anything miss bumps) Users well if you dont ask you dont get i guess

D

[TraceyHand]

OK spoke to a really nice guy called Andy, all sorted going to send me a new invoice. There is a little concession for older (as length of time with actinic before you say anything miss bumps) Users well if you dont ask you dont get i guess

D

moi?

*polishes halo*

concessions, huh? Over and above the normal discount?
*ponders a while..hunts for most recent renewal*

[Darren B]

moi?

*polishes halo*

concessions, huh? Over and above the normal discount?
*ponders a while..hunts for most recent renewal*

Hmmmm well concession as in the length of time they will give you - not as in negotiate the discount

[TraceyHand]

that's what I meant really, sorry