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    #16
    Actuallly that's not the case, both of the events I was invited to were for top community posters, I just about got in to be honest. A couple were development days and the other was a place on the V8 design course.

    Regards,
    Jan Strassen, Mole End

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      #17
      Originally posted by george
      But do Ann Summers parties count?
      You know what George, I've never been invited to one of those :-( ;-)

      Regards,
      Jan Strassen, Mole End

      Comment


        #18
        Originally posted by Darren B
        In the 5 years i have called support 3 times, and they have ermmm not been the best is all i will say. Well in my opinion anyway
        In my experience, support isn't worth the cost as I rarely get the correct answer from there, either by phone or email, even for easy stuff which when I do find the answer (on the forum, of course) is clearly basic stuff.

        I did have an issue a while ago and since I was paying I persevered - it took over six weeks to get the correct help and then only after contacting the MD in disgust!

        Pity they can't clone Chris D and have a few of those running support.

        On the other hand, coupled with the software updates, it's just about viable.

        I certainly would not have renewed without the loyalty discount.
        Kind Regards
        Sean Williams

        Calamander Ltd

        Comment


          #19
          Originally posted by Sean Williams

          On the other hand, coupled with the software updates, it's just about viable.

          I certainly would not have renewed without the loyalty discount.
          I think these 2 things are most people's reasons for renewing, tbh
          Tracey

          Comment


            #20
            Originally posted by Jan
            Actuallly that's not the case, both of the events I was invited to were for top community posters,
            Hi Jan sorry i was not having a dig

            I think these 2 things are most people's reasons for renewing, tbh
            I could not agree more

            D

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              #21
              Ooooh Just spoken to actinic sales and have been informed the discount only started last year, so my previous 5 years can not be back dated.

              I have requested that maybe Bruce or Chris post something on here to clarify when it started.

              Oh well so im stuck with my 1 year discount - That remind me they still have my money for the course i had to delay - and i have had no cll backs with new dates? bugger another call

              D

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                #22
                Check back old threads fella, I think it started the year before last. Possibly a big one (no pun) started by ComicBloke (Fleetwood) actually.
                Football Heaven

                For all kinds of football souvenirs and memorabilia.

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                  #23
                  Thanks G

                  Hmmm could be interesting then

                  D

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                    #24
                    Yuupers - G is right.
                    Our last renewal was at 30% so if you think you've had 3 or more years conseq renewals, I'd get on to them

                    Comment


                      #25
                      OK on the phone now - AGAIN!!!!

                      Comment


                        #26
                        Hmmmmm left a message some 2 hours ago and no call back ? lets try again - you never know someone might answer the phone

                        D

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                          #27
                          OK spoke to a really nice guy called Andy, all sorted going to send me a new invoice. There is a little concession for older (as length of time with actinic before you say anything miss bumps) Users well if you dont ask you dont get i guess

                          D

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                            #28
                            Originally posted by Darren B
                            OK spoke to a really nice guy called Andy, all sorted going to send me a new invoice. There is a little concession for older (as length of time with actinic before you say anything miss bumps) Users well if you dont ask you dont get i guess

                            D
                            moi?

                            *polishes halo*

                            concessions, huh? Over and above the normal discount?
                            *ponders a while..hunts for most recent renewal*
                            Tracey

                            Comment


                              #29
                              Originally posted by budgetbumps
                              moi?

                              *polishes halo*

                              concessions, huh? Over and above the normal discount?
                              *ponders a while..hunts for most recent renewal*
                              Hmmmm well concession as in the length of time they will give you - not as in negotiate the discount

                              Comment


                                #30
                                that's what I meant really, sorry
                                Tracey

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