Thanks Phil, would have been nice for actinic to have responded, and i take it that the psp upgrade will also work for V8.5.0
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would this not work.
edit OCCUPgrade.ini
change the following under the protex section to the new url
DBProviderURL='https://ukvpstest.protx.com/vps2Form/'
DBRemoteProcessScript='submit.asp'
change the version number at the top
[Version]
Number=1219
and reload actinic.
I seem to remember doing something similar previously (think it was entering the merchant details) which then updated actinic.
RegardsComment
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More problems at Protx
Latest status
We haven't had an order since 1am this morning. A test order went through just now OK, but looks like there's been serious problems overnight.
simonComment
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Great. So who is everyone else switching to as either theire primary or backup payment provider?JohnComment
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Getting worse?
We've just had a run of declines on authorisations of authenticated transactions from the weekend, which of course we don't trust. Anyone else seeing the same?
We've stopped processing for the time being and will try these again later assuming they don't later show up as authorised.
simonComment
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No i have not had one declined transaction this weekend, i get my emails i get a copy of the customer orderComment
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Just to add
Another couple recently, with 3D and one with out, so seems ok here, maybe you have some scammers trying to buy stuff
DComment
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We don't get scammers, and these are transactions that were authenticated over the weekend but when we come to authorise (ie. take payment) they are being declined. This happens normally around once per day, but this morning we've had 5 or 6. Given the Protx situation this would seem no coincidence, but more likely to be problems with Protx. I hope it *is* a coincidence.Originally posted by Darren B
simonComment
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Simon
I dont use authorise, just take the money straight away, i use stock control so if it's not in stock you can buy it
Sorry for the confusion
DComment
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Im getting a 5005 INVALID error when I switch a new site from test to production - looks like a problem with the live setup.
1 hur wait on the phones so I emailed them ... still waiting, Im lucky as this isnt a live job yet...seo company: web development - online marketing - actinic ecommerceComment
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lots of declined payments
It’s not just you Simon- one of my clients has had 20 orders out of 30 declined by Protx over this weekend. This is not normal. You may get one or two where someone has accidentally entered their info incorrectly but not 20 in one hit. Surely it can't be that many people with dodgy cards??
It’s just a bit too much of a coincidence with the problems Protx have had methinks....
My client is considering using PayPal only for a while- is there anything special I need to do to switch Protx off if/when the time comes or is it a case of just deleting the row out of payment & security in business settings?Located - Sunny Kent
A computer once beat me at chess, but it was no match for me at kick boxing.Comment
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No it's not a coincidence, but it's worse than processing failures at Protx. It would appear Protx no longer do ANY checking of card data if you use AUTHENTICATE mode - please see new thread here.Originally posted by siwalker
simonComment
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As far as I am aware they use authenticate and have never used preauthenticate- they take care of the protx settings themselves - I just update the actinic bit for them.
I put a test order in earlier and changed the last digit of my postcode to see if protx would throw it out - it didn't & the order was accepted.
so yes definately a worry....Located - Sunny Kent
A computer once beat me at chess, but it was no match for me at kick boxing.Comment
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thank you not been around much lately, were you been"The quickest way to a man's heart is through his chest." - added for Darren
Anyway, the post code check is only the numerical digits and door number, so the letters make no difference, i use my CC here all the time as the numbers are the same
DComment
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