Protx Changes from August 1

[siwalker]

As far as I am aware they use authenticate and have never used preauthenticate

Authenticate only came in on August 1st - it was a large part of what the nightmare upgrade was all about. Anyway, I think it's confirmed beyond reasonable doubt that anyone operating deferred payment processing with Protx is now facing the nightmare that Protx no longer check card details, leading to massive increases in declined transactions. A big thanks to Protx for the heads up on that one.

simon

[mizz_s]

Helloooo

I did another test order with the wrong postcode numbers & this time I got the message that the avs/cv2 checks failed - so thats good news then - it does work after all. Thanks for pointing that one out Darren. (btw I've been here all the while lurking in the shadows......)

will call my client tomorrow to see what it shows in their protx control panel and find out if they have had any more problems with cards being declined.

I'm hoping Protx will offer an explination as to what happend with regards to the excessive number of cards being declined all of a sudden. Not good for business at all - theirs or ours!!!

[Darren B]

Helloooo

I did another test order with the wrong postcode numbers & this time I got the message that the avs/cv2 checks failed - so thats good news then - it does work after all. Thanks for pointing that one out Darren. (btw I've been here all the while lurking in the shadows......)

No problems, so you were hiding on G day then

D

[mizz_s]

well erm... I my clients take care of their protx set up themselves so I wasn't aware of any major issues they were having until today when they had excessive card declines over the weekend and they called me about just using paypal.

Though by the sounds of things- hiding might have been a good option for a lot of people!!!

[Darren B]

Though by the sounds of things- hiding might have been a good option for a lot of people!!!

Help bring things to a head, i dont think it was forgotten easily

D

[mizz_s]

I think the fallout from this will go on for a while yet. I'll get some feedback from my client tomorrow & find out what they want to do next.

It's times like this when the value of having access to a lively & supportive community such as this really hit home.

[Darren B]

It's times like this when the value of having access to a lively & supportive community such as this really hit home.

come join the party more, i was abit abrupt with someone today but hey it did not seem like it when i wrote it

D

[Bruce]

Hello Everyone,

Here is the workaround to get the new URL's in place. This has been tested and is working as it should...

To change to the new ProtX URLs, the following should be done:

- Open {Actinic main dir}\OCCUpgrade\OCCupgrade.ini
- Find ProtX provider section begins with:
[OCCProvider:22]
- change the following lines:
ProviderURL='https://ukvps.protx.com/vps2Form/'
RemoteProcessScript='submit.asp'
DBPlugInScriptName='OCCPROTXScriptTemplate.pl'
DBProviderURL='https://ukvpstest.protx.com/vps2Form/'
DBRemoteProcessScript='submit.asp'

to

ProviderURL='https://ukvps.protx.com/vspgateway/service/'
RemoteProcessScript='vspform-register.vsp'
DBPlugInScriptName='OCCPROTXScriptTemplate.pl'
DBProviderURL='https://ukvpstest.protx.com/vspgateway/service/'
DBRemoteProcessScript='vspform-register.vsp'

- Increase the version number at the top of this file
- Save the file
- Rerun Actinic and do an upload

Kind regards,

[jxm28788]

ok, who wants to go first...?

[Darren B]

- Increase the version number at the top of this file
- Save the file
- Rerun Actinic and do an upload

Kind regards,

EDIT - Did not read the post properly - nothing new there then

No i aint going firsts

cheers for this Bruce
D

[kevster]

Thanks for that Bruce - I'll give it a try..

[Darren B]

Thanks for that Bruce - I'll give it a try..

Let us know Kev and good luck

[kevster]

not a real test as the site isnt live yet but here goes!

I had 5005 error yesterday but im still waiting for protx to set the acct live so that was probably why we were getting that one...

[Darren B]

not a real test as the site isnt live yet but here goes!
.

As near as you can get

[kevster]

As near as you can get

sounds like a shaver advert! protx - the best a man can get [not] cover me - im going in...