Error With Cgi-bin

[steddyeddy]

Hi everyone
I keep getting the following message when I try to upload to my site.

Error accessing the cgi-bin.
Possible Cause:
The directory does not exist on the remote server
The permissions on the directory on the
remote server are locked
The wrong Path to the CGI-BIN is specified in your
web site details in
the Business Settings

The directory DOES exist
The permissions are unlocked
The path, as far as I can tell, is correct

I can manually FTP the files (not too sure where to put them all though!) and get the site working in the main, although the scripts down work properly.
Any suggestions appreciated
Regards
Steddyeddy

[Mike Hughes]

The best thing to do is export your network settings to a text file and then copy and paste them into the forum (overwriting the username and password info).

If you could also let us know who the host is then someone here might have experience of any particular settings they may need.

Mike

[steddyeddy]

Many thanks Mike - here they are:

Hosted with Supanames.co.uk

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 10
SCRIPTEXT .pl
SMTPHOST mailhost.spamjab.com
WEBSITEURL http://www.xxxxxxxxx.co.uk
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS true
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://www.xxxxxxxxx.co.uk/acatalog/
CGIBINURL http://www.xxxxxxxxx.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ./acatalog/
CODEBASE ./
FTPHOST ftp.xxxxxxxxx.co.uk
FTPUSERNAME
FTPPASSWORD
PATHTOCGIBIN http://www.xxxxxxxxx.co.uk/cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG

Many thanks
Ed

[simonthecasey]

i had a similar problem

I had the same type of problem mine was due to norton conflicting with windows firewall, make sure the windows firewall is disabled.

Hope this helps

[pinbrook]

this line is wrong

PATHTOCGIBIN http://www.xxxxxxxxx.co.uk/cgi-bin/

shouldbe /cgi-bin/

this will also deal with the duplicate Q, http://community.actinic.com/showthread.php?t=23822

as it relates to the same error

Try running the network setup wizard

[steddyeddy]

Thank You Jo

Thanks to Jo and other members for the help. When Version 9 comes along, I'll either pass or break the rule of a lifetime to downlod and read the manual.
Kind regards
Ed

www.maykitmarketing.com

[Ehson]

I seem to be having the same trouble and error messages, i tried changing the path to the cgi-bin to /cgi-bin/ but it dosent seem tohave made any difference.
My hosting is with technoweb which i think is 4sure hosting
Here is a paste of my network settings ...

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST mail.mountmyplasma.co.uk
WEBSITEURL http://www.mountmyplasma.co.uk
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://www.mountmyplasma.co.uk/acatalog/
CGIBINURL http://mountmyplasma.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ./acatalog/
CODEBASE ./
FTPHOST ftp.mountmyplasma.co.uk
FTPUSERNAME xxxxxx
FTPPASSWORD xxxxxx
PATHTOCGIBIN /cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG


If anyone could point me in the right direction as to where i have gone wrong it would be much appriciated. I have been mucking around with it a bits so could just be a simple spelling mistake or something.
Thanks
Ehson

[NormanRouxel]

PATHFROMCGITOCATALOG ./acatalog/

should be

PATHFROMCGITOCATALOG ../acatalog/

[Ehson]

i made the suggested changes to the path from the cgi-bin to acatalog making it ../acatalog/ it didnt seem to make any diffenece and i still get the same error message
"Unable to move to the cgi-bin directory "/cgi-bin/" on the FTP server.
The specified directory does not exist or you do not have access to the directory"
is it a possible error in the file perrmissions? if so what should they be set to

[Mike Hughes]

The ftp ptah to cgi-bin looks right to me.

One thing I would change is the cgi-bin url. Mixing www. and non-www. urls is a bad idea and confuses the search engines.

If you're hosting with technoweb then drop their support people an email. You've chosen a host with excellent actinic knowledge and support and they'll be able to sort you out very quickly.

Mike

[I-CC]

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST localhost
WEBSITEURL http://www.mountmyplasma.co.uk/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://www.mountmyplasma.co.uk/acatalog/
CGIBINURL http://www.mountmyplasma.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST ftp.mountmyplasma.co.uk
FTPUSERNAME xxxxxx
FTPPASSWORD xxxxxx
PATHTOCGIBIN /documents/cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG

Changes made are:

mailserver address to localhost
cgibin url to www
pathtocgibin /documents/cgi-bin/
pathfromcgitocatalog ../acatalog/

Amend that, run a web configure and bobs your uncle - sorted and you can do a web | refresh to upload first time.

[Ehson]

thanks for your help, it seems to have done the trick as it passes the test and will do an upload but when i go to do configure website details it gets to a point then gives me an error about file permissions, i have smart ftp but im not sure what the file perrmision for the cgi-bin folder should be. Also cgi script number should that just be set to 1?

[Ehson]

the error message i get is.

An error ocured while attempting to change permissions of the file or directory. There was a fialure in conecting to the ftp server in an attempt to execute a FTP CHMOD command. The connection wizard will not continue. Please configure your network settings through advanced netwrok settings dialogue.

[I-CC]

Your earlier attempts with the incorrect paths caused Actinic to change permissions to 0777 on the acatalog folder.

Now been reset to 0755 (much safer that way).

Run through the configure again and then try another web refresh.

Dont do a test before you have managed a full refresh though.

Should be fine then.

[steveash]

I am having problems uploading my clients site onto an Xcalibre server. I receive this error message:

"Error accessing the cgi-bin.
Possible Cause:
The directory does not exist on the remote server
The permissions on the directory on the
remote server are locked
The wrong Path to the CGI-BIN is specified in your
web site details in
the Business Settings"

WHen I FTP to the server there is a top level with publi_html and cgi-bin directories. The cgi-bin has permissions 755.

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST smtp.xxxxxxx.co.uk
WEBSITEURL http://www.xxxxxxx.co.uk/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL #!/usr/bin/perl
USEENHANCEFTP false
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://www.xxxxxxx.co.uk/acatalog/
CGIBINURL http://www.xxxxxxx.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ../public_html/acatalog/
CODEBASE ./
FTPHOST ftp.xxxxxxx.co.uk
FTPUSERNAME XXXXXXX
FTPPASSWORD XXXXXXX
PATHTOCGIBIN cgi-bin/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG

I would appreciate any guidance...