Error With Cgi-bin

[leehack]

I would appreciate any guidance...

Post your question in the correct forum for starters AFTER you have searched the said forum to see if anyone has already provided the solution for your situation.

[steveash]

Sorry but isn't that exactly what I did? I read the above posts and tried to replicate the corrections but still receive the error. I am new to Actinic and to this forum so if I am getting things wrong I apologise.

[wjcampbe]

To be fair to Steve, he has posted to an appropriate thread, and really it is up to Actinic to get these threads moved to the appropriate forum.

Steve,

You could remove the hash/bang #! from the perl path and see if that resolves the problem.

[leehack]

However it is handled, these need to be in the connection problems forum as a search for issues of this sort, when you limit the search to that specific forum, will not find the answer.

Refining your search to a specific forum is a very good way of cutting down the dross, it will only be very good though, if the good stuff is where you would want it to be.

Our aim is surely to have a thread for each and every hosting provider in the connection problems forum with the correct settings provided. Maybe a pipe dream though admittedly.....

[wjcampbe]

However it is handled, these need to be in the connection problems forum as a search for issues of this sort, when you limit the search to that specific forum, will not find the answer.

Refining your search to a specific forum is a very good way of cutting down the dross, it will only be very good though, if the good stuff is where you would want it to be.

Our aim is surely to have a thread for each and every hosting provider in the connection problems forum with the correct settings provided. Maybe a pipe dream though admittedly.....

Lee, you are right, and as soon as Actinic decide how they will migrate existing threads to the correct forum we will be have a fighting chance of reaching that aim.

BUT, we also want the number of threads reduced to give the sick search (sorry is that quick search?) a chance to work.

IMHO, I would rather see an appropriate thread that will *eventually* migrate to the correct forum area extended than an unecessary duplicate thread started in the new forum.

[leehack]

Fair comment Bill, i can't really argue with any of that, we just see things happening slightly different in the future. I don't see any chance of the V8 forum being sorted and split out, so i would like all hosting related problems in the correct forum from now.

IMHO the uploads forum is the best and most streamlined forum we have to date, as it started a good few months ago and now stands in its own right. Getting it all into there as much as possible would be IMHO the best way forward as that forum will not change with v9.

[pinbrook]

sick search

i'd like to see a slick search

[Mike Hughes]

Hi stephen,

This: PATHTOCGIBIN cgi-bin/

Should probably be 'public_html/cgi-bin/'. It's the path to the cgi-bin when ftp'ing into your website.

Mike

[Cammy]

Just thought I would let you know that I fixed my problem by doing the following. Going to help then trouble shooting, then chose the option to purge and refresh the website. Then upload.

Worked for me thank god!!! It was driving me insane!

[steveash]

Hi stephen,

This: PATHTOCGIBIN cgi-bin/

Should probably be 'public_html/cgi-bin/'. It's the path to the cgi-bin when ftp'ing into your website.

Mike

But the public_html and cgi_bin are on the same directory level. The Actinic directory is inside the public_html directory. I wasn't sure if this shouldn't be ../cgi-bin/ ?

I asked my client to remove the #! from the path to perl and also to try localhost as the SMTP host and he got the following error:

"An error occurred when trying to connect to the server. This can happen when the server is unreachable or you have set up an SSL server, but this server can not accept SSL connections, or Windows is confused about proxy settings. If you have Internet Explorer or another application configured to work with a proxy, the settings should be the same for Actinic. Please check your connection first."

This may however have been a completely different connection/ftp error and unrelated to this problem.

[pinbrook]

But the public_html and cgi_bin are on the same directory level. The Actinic directory is inside the public_html directory. I wasn't sure if this shouldn't be ../cgi-bin/ ?

most configuarations will have both acatalog and cgi-bin within public_html.

Is there a reason why your cgi-bin is not?

[steveash]

most configuarations will have both acatalog and cgi-bin within public_html.

Is there a reason why your cgi-bin is not?

This is the way the server was set up when I opened the hosting account. I have used this system before with perl scripts without a problem. Do you think that it is this arrangement that is causing me problems? I will try my hosts support email to see if they have any experience of this causing a problem.

[pinbrook]

This is the way the server was set up when I opened the hosting account. I have used this system before with perl scripts without a problem. Do you think that it is this arrangement that is causing me problems?

I wouldn't imagine this will cause an issue, as long as your paths are correctly defined.

[steveash]

Xcalibre's excellent support system came up trumps. If anyone elkse has similar problems here are the settings they sent me:

Try using a Catalog URL of http://www.yourdomain.name/acatalog/ along
with these settings :-

> 1) [Configuration : CGI Script ID Number]
Script ID Number 1.

> 2) [Configuration : Mail (SMTP) Server]
smtp.yourdomain.name

> 3) [Configuration : CGI-BIN URL]
http://www.yourdomain.name/cgi-bin/
(Note that the / at the end of the URL is essential - this is the case
with most Actinic URLs)

> 4) [Configuration : Path from CGI-BIN to catalog directory]
/www.yourdomain.name/public_html/acatalog/

> 5) [Configuration : Path to the Perl shell (For Unix servers only)]
/usr/bin/perl

> 6) [Configuration : Perl extension]
Either .cgi or .pl will work fine here.

> 7) [Installation : FTP Server Host]
www.yourdomain.name

> 8) [Installation : Username / Password]
Your regular FTP username and password here, just as you would normally
use for connecting to your site to upload new content in an FTP client.

> 9) [Installation : Path to CGI-BIN]
/www.yourdomain.name/cgi-bin/

> 10) [Installation : Path from FTP server to Catalog]
You should be able to leave this blank, but failing that, also use
/www.yourdomain.name/cgi-bin/ in here as well.

Thanks for your help everyone.

[vts]

i am still getting below errors ...


The directory specified as the path from the CGI-BIN to the acatalog directory does not exist on the web server. Check the path. Also see the on-line help for "Path from FTP server to Catalog".

The script does not have permission to write to the web site directory

CGI-BIN Working Directory: "D:/Swsoft/vhost/mydomainname.co.uk/cgi-bin"


my network config export settings
===========================================
HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST smtp.mydomainname.com
WEBSITEURL http://www.mydomainname.co.uk
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS true
PATHTOPERL cerl\n
CATALOGURL http://www.mydomainname.co.uk/acatalog/
CGIBINURL http://www.mydomainname.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST zzzzz.co.uk
FTPUSERNAME user
FTPPASSWORD passwd
PATHTOCGIBIN /httpdocs/cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG

===========================================


any help will be appreciated ..thanks